top of page
Claim process
Services
1
You have chosen Quick Reporting on the Official Injury Claim Portal.
2
Your case details are sent to us and we will instruct a medical expert on your behalf with the information you have provided. We will acknowledge receipt of your case within 1 business day.
3
We will arrange an appointment for you with a medical expert in the next 20 business days after receiving your instructions. Any special requirements will be taken into consideration.
You will receive the appointment details via email or via post if requested.
4
If you are unable to your appointment, you can rearrange it by calling us and one of our member will help you out.
5
During the appointment, you will be questioned about the how the accident occurred and any relevant details around it. since Your claim details are available within the Official Injury Claim Portal and we advise you take a copy of this with you to your appointment.
6
Following your appointment, the medical expert will send us your completed medical report and we will review it.
7
Your medical report will be available in the Official Injury Claim Portal within 5 business days of your appointment. We will notify you via text message.
8
Before accepting the report, you will have to review it to make sure that the information recorded by the medical expert is accurate and complete.
9
If you think there are any errors in the report, you must outline what they are on the Official Injury Claim Portal before accepting it. upon doing this, we will be notified and review your request. Where applicable, we will return to the medical expert to obtain an amended report within 15 business days. We will review the updated version of the report and upload it to the portal.
10
If the initial report requires an additional evaluation from a specialist, you will need to contact the compensator directly through the Official Injury Claim portal to arrange this.
11
You will accept the final version of the report in the Official Injury Claim portal, which will be sent to the compensator. Then the compensator will make an offer based on the contents of the medical report.
bottom of page